Customer Support

 

Contact us by email: cs@discoverhomeproducts.com


Or Call: 
(
855)-965-5310 - M-F 9:00 AM-4:00 PM CST Emailinfo@discoverhomeproducts.com

 

NOTE: Please have the following information available to help expedite your requests:

1) Your complete name

2) Complete mailing address with zip code

3) Daytime telephone number including area code

4) Your Email address

5) Where you purchased your item(s)

6) The name/model/description of your item(s)

7) Reason for contacting us

NOTE IMPORTANT RETURN INFORMATION: For all product returns, please contact the retail location where you originally made your purchase. Item(s) under the retailer's warranty may qualify to be returned for a full refund.

 

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Limited Warranty

 

 

 DISCOVER HOME PRODUCTS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND OF ALL OTHER OBLIGATIONS OR LIABILITIES ON DISCOVER HOME PRODUCTS PART. DISCOVER HOME PRODUCTS NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT, ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OF ANY PRODUCTS SUPPLIED BY DISCOVER HOME PRODUCTS OR ANY PRODUCT DIVISION OF DISCOVER HOME PRODUCT. CATEGORIES INCLUDE BUT NOT LIMITED TOO OUTDOOR PATIO FURNITURE, GAZEBOS, STORAGE SHELTERS, FENCING, UMBRELLAS, SEATING, TABLES, FIRE PITS, OUTDOOR GRILLS AND INDOOR FURNITURE TO INCLUDE BAR STOOLS, TABLES, CHAIRS, LOUNGERS, STORAGE FURNITURE, DINNING SETS, OUTDOOR DECOR, CUSHIONS, PLANTERS, UPHOLSTERED FURNITURE INCLUDING LEATHER, BONDED LEATHER, SYNTHETIC AND FABRIC PRODUCTS. 


PRODUCT WARRANTY SHALL NOT APPLY TO ANY PRODUCT OR ANY PART THEREOF, WHICH HAS BEEN SUBJECT TO ACCIDENT, NEGLIGENCE, WEATHER RELATED, ALTERATION, ABUSE, OR MISUSE. DISCOVER HOME PRODUCTS MAKES NO WARRANTY WHATSOEVER IN RESPECT TO ACCESSORIES OR PARTS NOT SUPPLIED BY US.


DISCOVER HOME PRODUCTS IS NOT RESPONSIBLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHICH MAY ARISE OUT OF THE PURCHASE OR USE OF ANY DISCOVER HOME PRODUCTS. PRODUCT LIABILITY FOR ANY BREACH OF THIS WARRANTY SHALL BE AT THE DISCRETION OF DISCOVER HOME PRODUCTS AND LIMITED TO REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT.

 

*PROOF OF PURCHASE WILL BE REQUIRED FOR ANY WARRANTY CLAIMS. PLEASE SEND EMAIL TO:cs@discoverhomeproducts.com AND ATTACH A COPY OF YOUR ORIGINAL RECEIPT AS PROOF OFPURCHASE. ALSO, INCLUDE A DETAILED DESCRIPTION RELATING TO DEFECT AND ATTACH ANY IMAGES OF DEFECT. WARRANTY CLAIMS RECEIVED 90 DAYS AFTER PURCHASE DATE (RECEIPT REQUIRED) ARE SUBJECT TO ADDITIONAL COSTS AND ARE ASSESSED BY THE WARRANTY CLAIM DEPARTMENT. 

 



DISCOVER HOME PRODUCTS
WARRANTY CLAIMS DEPT. - FA